p.schmersahl

Client Partner / Senior Account Manager

About Candidate

Dear Community,

with my over 7 years of working experience, I had already the opportunity to work in countries like Germany, Norway, China, Vietnam, Austria & Spain. This was always due to the fact that I sought working for companies that encouraged me on my career path. Hence, I worked for small, medium sized and enterprise companies. I started my journey in the machinery trading and changed to IT consultancy with a focus in Salesforce, from which I moved back to becoming a client partner. I became passionate in IT but not only on the technical but also on the functional level and understood, where customers see trends and needs. Therefore I see my major expertise in Sales, Business Development, Consultancy, technical advisory & Staff Management.

Furthermore I had my own startup for two years where I learned how difficult but also rewarding it is to build up your own company from scratch.

If my profile sounds interesting, I am always happy to connect!

Location

Education

B
Bachelor 2019
Hamburg School of Business Administration

Business Management & Economis

A
Apprenticeship as wholesale and foreign trade merchant 2019
Industrie- & Handelskammer Hamburg

Apprenticeship as wholesale and foreign trade merchant

E
Exchange Semester 2017
BI Norwegian Business School

Work & Experience

C
Client Partner July 22, 2024
Persistent Systems

• Responsible for a revenue & booking of more than EUR 2.5 million and therefore overachieving the predefined targets. • Key Account Management in DACH region with targeted cross- & upselling of Salesforce and non-Salesforce projects in the mid- & enterprise market. • Acquisition of new customers through independent lead acquisition as well as in cooperation with Salesforce. • Cross-industry responsibility with focus on Retail, Manufacturing & Media. • Establishment of a customer network with focus on C-level. • Salesforce & Mulesoft Partnership Management with focus on RVPs, AEs & PSMs. • Support for marketing activities, such as webinars, roundtables, account-based marketing, trade fair activities, etc. . • Link between PreSales, Sales, Delivery, SME/ Industry experts and Salesforce for customer acquisition. • Regular meetings with Delivery Country Leads for continuous improvement of the DACH business. • Co-design and further development of the sales strategy in cooperation with the management for the DACH region. • Budget and forecast planning as well as analysis for target achievement. • Direct reporting to VP Sales, Head of Salesforce Europe. • Team building and lead responsibility for sales and delivery teams.

C
Co-Founder / CEO July 22, 2024
Liberty Minds

• Foundation & development of a media agency. • Project management for the creation of websites, web shops & graphic design. • Development of sales channels & activities for optimized customer acquisition. • Customer care as well as cross- & upselling. • Financial planning & tax activities. • HR management of four freelancers and one working student.

S
Salesforce Application Consultant July 22, 2024 - July 22, 2024
Capgemini SE

• Project management of an innovation project for a Salesforce digital experience/ community integration. Project, management of consultants, developers & UX designers. • Solely responsible for project success and steering, requirements engineering, development, implementation, support as well as usage of Scrum ceremonies for a Salesforce application called "Documill". • Customer facing position and responsible for enquiries, requirements engineering, change requests, further developments, support and final presentation as well as project handover. • Coordination & alignments between different teams & streams within the company and towards key accounts. • Creation & implementation of project plans, user stories, solution designs, sprint plans, sprint refinements, sprint reviews. • Administration, creation and testing of business use cases in the Sales, Service & Digital Experience Cloud.

B
Bootcamp IT Consultant with Salesforce Focus July 22, 2024 - July 22, 2024
Capgemini SE & AW Academy

• Advanced training in agile project management methods and product ownership. • Introduction to IT system landscapes and architecture. • Training in Salesforce skills, especially in the Sales Cloud. • Training in the creation of user stories for customer requirements, solution designs and documentation. • Soft skills training of consultant skills.

D
Division Manager Technologies & Assistance to the Country Management July 22, 2024 - July 22, 2024
Illies Engineering Vietnam

• Responsible for a revenue of EUR 10 million and management of 4 employees. • Team leader for the Paper, Film, Coating and Warp Knitting Machinery departments. • Link between local staff, country management and group-wide management. • Budget and forecast planning as well as analysis for target achievement. • Responsible for Business Development for Pharma Machinery. • Key Account Manager and contact person for customers and machine manufacturers. • Development of growth strategies and establishment of new business areas in the context of portfolio expansion. • Head of internal communication and coordination. • Project manager for the implementation & rollout of SAP and for the optimization of the CRM system in Vietnam.

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