Joseph Moran

Business Analyst
60000 / month
December 29, 2023

About Candidate

Business Analyst / Product Owner currently seeking a new role within a thriving, fast-paced company which
shares my passion for continuous, creative change. I am looking to utilize my academic knowledge of IT
and Business Strategy, my strong understanding of Agile methodologies and experience in Software
Development Lifecycle (SDLC) to help develop streamlined solutions.

I am a self-confident and motivated individual. Being part of a team, whether through sport or in the
workplace, has enhanced my skills as a leader, helped me become more positive and self driven, and
determined to deliver value adding solutions on time. I am a highly professional, responsible and punctual
individual who has gained a range of skills through my previous employment and volunteering.




Business Management September 2015 - July 2018
University of the West of England (UWE)

Grade: 1.0 Modules Inc: Business Finance, Strategic Management, Managing People, Understanding Organisations and Change. ● Demonstrated excellent teamwork and leadership through group projects and pitches. ● Showed consistency throughout my grades by applying strong time management and organisational skills. ● My efforts were recognised by the University with the ‘Dean’s Award of Excellence’. ● University has strengthened my communication skills, allowed me to work independently, enhanced my listening skills and encouraged me to help others.

Computing September 2014 - July 2015
University of the West of England (UWE)

Grade: 2.1 Modules Inc: Business Applications, Web Programming, Principles of Computing, Programming in C. ● Developed an understanding for computing principles and logic. ● Designed a website interface using HTML and CSS. ● Practical Assignment - using Requirement Gathering Techniques, I had to document Hollway’s Ltd current Paper Flow Inventory System and propose an alternative IT solution. ● Using Workshops, Lean thinking and ERDs, I mapped and removed non-value-added steps and realigned the company processes. ● On completion, I had to pitch the new system to a panel of judges. ● This helped me gain an early insight into business process analysis and system architecture.

Work & Experience

Business Analyst July 1, 2021 - July 1, 2023

● Lead Business Analyst on the delivery of Risk Evaluation and Mitigation Strategies (REMS) programmes. ● Acted as Product SME for Cisiv’s REMS capabilities. ● Capturing customer requirements and translating into internal documentation in line with company procedures. ● Writing Epics, User Stories and Acceptance Criteria. ● Attended all scrum ceremonies and worked closely with Cisiv’s development team managing the implementation of changes/fixes. ● Instigating development code freeze, demonstrating changes to external stakeholders/customers, monitoring UAT phase and gathering end user feedback. Resulting in a prioritisation and review phase for input into future sprints. ● Performed End-to-End product acceptance and documenting findings in Testrail. ● Conducted release activities such as the creation of release notes, updating training materials and demonstrating changes to internal stakeholders. ● Played a significant role in the creation and maintenance of the team's product roadmap and ensured concise weekly updates were provided in an effective and timely manner. ● Liaised extensively with internal stakeholders, contract research organisations (CRO’s), external contracted development teams and third party software providers (Including overseas) during all stages of the SDLC. ● Solely responsible for Cisiv’s internal development team’s backlog and the planning of upcoming sprint’s in-line with the wider product team's release plan. ● Ensured company policy was adhered to when delivering product and project enhancements/fixes.

Business Analyst January 1, 2019 - June 1, 2021
Thrifty Van and Car Rental

● Lead BA on Thrifty's new internal Distribution Management system. ● Worked extensively on the delivery of a Vehicle Inspection Mobile solution which required integration between two 3rd party systems and our Internal Fleet Management system. ● Contributed to a company wide process review identifying ‘As is’ and ‘To be’ business processes. ● Conducted a Time and Motion study on Thrifty's internal call centre. With the collected data, we analysed, concluded and made a variety of recommendations directly to the companies directors. ● Developed my interpersonal skills, communication and my ability to translate technical matters effectively with SMEs, managers and seniors. ● Participated in weekly release prioritisation before preparing and completing UAT with internal and external stakeholders. ● Project Managed the end-to-end lifecycle on multiple Business Change and IT projects. ● Covered the role of Applications Support which consisted of 2nd line technical support and acted as SME for all Thrifty system integration. ● Introduced a variety of daily system security checks which enabled us to tender to corporate clients. ● Responsible for the on-boarding of new team members.


Dean’s Award of Excellence 2018
Showed consistency throughout my grades by applying strong time management and organisational skills. My efforts were recognised by the University with the ‘Dean’s Award of Excellence’.

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