Head of Operations

April 25, 2023
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Job Description

Join us at Furhat and be a part of making childhood dreams a reality – the dream of robots!

We are looking for a dynamic and startup-focused Head of Operations to oversee the company’s operations. In this pivotal role, you will be responsible for a variety of functions, including office management, financial and operational support, HR functions, and be the direct right-hand for the CEO in building a high-performance, effecient, and enterpreneurial culture at Furhat.

This role offers a unique opportunity to be at the epicenter of building Furhat Robotics – operating at a very unique intersection of hardware, artificial intelligence, and human psychology, with offices in both Sweden and the US.

If you thrive in a fast-paced environment, enjoy working with robots, and love variety in your work, you will find yourself right place here at Furhat to learn, develop, and grow into the next phase in your career!

About the role
As our Head of Operations, you will lead a central function within the company, collaborating closely with the CEO and the rest of the management team. You will be working on setting up and executing pivotal processes in the company, from executing on the company’s strategy, to managing the yearly budget, performance reviews, recruitment, IT, admin, HR, and an oversight of the company’s financial processes. You will also play a crucial role in onboarding new hires, managing payroll and benefits, and ensuring timely execution of financial, HR, and IT-related tasks.

Your responsibilities include:

  • Developing yearly and quarterly action plans driven by the company’s strategy.
  • Developing and growing talent and optimizing performance across the organisation.
  • Managing facilities and reviewing/renewing leases
  • Maintaining all corporate policies and processes.
  • Purchasing equipment, office supplies, and furniture
  • Coordinating internal events and supporting with external events
  • Maintaining and improving the onboarding process, including onboarding new hires
  • Coordinating all financial, HR, and IT-related tasks, and ensuring that they are executed in a timely manner
  • Developing the company’s org-chart, yearly and quarterly metrics and KPIs.
  • Having full oversite and responsibility over quarterly and yearly management and board-level reports, in collaboration with the CEO.
  • Managing overall budget, employment processes, including compensation policities, equity programs, and other legal functions.

Skills & Requirements

  • Bachelor’s degree in Operation Management, Business, Engineering or a related field
  • 4-6 years of work experience as a Operations Manager or in a similar role
  • Clear track record in personal growth under challenging enterpreneurial environment.
  • Knowledgeable in organizational efficiency and operations management
  • Experience in budgeting and forecasting
  • Solid understanding of business and financial principles in both Sweden and the USA.
  • Good sense of software management and modern operations and productivity tools
  • Great communication skills and leadership ability
  • Previous experience in a startup environment or deep understanding of what it means to work in a startup.


We can only accept candidates who are eligible to work in Sweden without visa sponsorship.


Your application must include a personal letter describing your work experiences and explaining why you want to work for Furhat Robotics.

We look forward to receiving your application!