Great things happen when great people join. You will be part of a diverse team from all over the world and you will help us put hospitality back in the hospitality industry! nd have received numerous awards for our groundbreaking approach.
citizenM says you believe great managers don’t sit behind a desk! As an assistant hotel manager, you are responsible for the day to day operation of the hotel. Naturally you are an excellent ambassador yourself, enthusiastic, optimistic and treating everyone with respect.
You work together with your team guiding, coaching, and inspiring them to deliver exceptional service, while maximizing revenue opportunities and controlling costs; all the time ensuring the total safety of guests and employees.
You will be joining one of our four locations in Paris maybe Opera, our fifth hotel, coming soon! (only if you have a great voice, just kidding)
What are the main responsibilities of our assistant hotel managers?
ensure guest satisfaction
welcome our guests and help them check in and check out at the kiosks
maintain the hotel environment to ensure a clean and comfortable experience
know the places to shop, eat, drink, club and generally experience the best the city has to offer
handle reservations and process administrative matters
work with our Hotel Management System
manage daily SocietyM meeting rooms and functions where applicable
lead, encourage, and inspire Ambassadors in order to support the operational procedures of citizenM
ensure a sound understanding of citizenM brand values
coach and train ambassadors, develop and nurture talent, provide feedback and monthly evaluations
demonstrate excellent problem analysis skills and decision making
create shift schedules, ensure adequate cover at all times, and assign daily tasks
be responsible for your own personal planning and work organization
ensure a working understanding of legislation that governs the operation of a hotel and its activities; including employment law, health and safety, food safety, alcohol licensing, first aid and fire safety
food and beverage
work with the team to serve our guest canteenM
work with Point of Sale system
demonstrate exceptional product knowledge of canteenM and guarantee quality
manage daily f&b revenue targets and drive commitment to monthly results
maximize revenue opportunities
seek opportunities to generate revenue while providing added value to our guests
coordinate with Housekeeping and Engineering to manage the hotel room inventory, ensuring the rooms are maintained and presented in top condition
report daily hotel revenue and be responsible for the handling of cash
manage the purchasing of all food and beverage items and hotel operating equipment
manage stock in line with fluctuating levels of business, minimizing waste
ensure the respect for the property in which you work
are fluent in English any other language is considered a plus
are in possession of a valid work permit
do not need specific hotel experience but need to have 2 years or more managerial / coaching experience
are a team player
love to meet and greet different people
are passionate about the things you’re doing
offer you a mobile job, never dull or standard
offer you a special training program and a personal development plan
reward you for good performance
give you an exclusive citizenM outfit
gross salary: 3071 euros per month
your shift: Fulltime
06:30 – 15:00
14:30 – 23:00
23:00 – 07:00
what’s in it for you?
You will be part truly diverse, international and ambitious team!Being part of a culture where feedback is a gift
Unlimited nights at any citizenM around the world
Room discount for you friends and family
35% in food and drinks when you visit other citizenM
1 Meal & coffee free during your shift
French & English language classes arranged by citizenM
Choose your own monthly bonus – up to 10% of your salary
50% of Navigo pass cost covered
Mutual insurance covered
EAP (wellbeing program)
Global opportunities – chances to work in other citizenMs around the world.
Paid full training and buddy program
Referral program – Get 1000 euros if you and one of your best friends join us too!
wanna know more?!
Feel free to come to one of our hotels and ask a team member!
We are an equal opportunity employer and welcome applications from anyone.