ambassador by day – Paris and Roissy

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Job Description

Great things happen when great people join us. You will be part of a diverse team from around the world and help us bring Hospitality back to the hospitality industry with a capital H!

We are looking for people who have fun making others smile, not experience in the Hospitality industry! No “receptionist” or “catering manager” label sticking to your skin. With us, you can excel in many areas: customer service, receptionist, concierge, barista, mixologist, logistics manager and more. As a citizenM ambassador, you will be free to be yourself to surpass yourself. For us, work must be done in a good mood. If you’re having fun,

You will join one of our four hotels in Paris, maybe Opéra, our fifth hotel which will open soon, but only if you have the voice of Edith Piaf or Johnny Hallyday!

What does our ambassadors’ day look like? 

Offer a warm welcome to each citizen upon arrival;
Assist customers with check-in at kiosks (no reception with us)
Concoct and serve hot and cold dishes using local products
Prepare a great coffee or a signature cocktail
Be the secret concierge of Paris, direct them to the best addresses for visits, shopping, gourmet breaks and evenings
Ensure the cleanliness of spaces such as the living room and canteenM, and prepare the buffet for the next service
Respond to any request related to our equipment (you might even learn a tech tip or two)
Gross salary: 2050 euros per month

Typical hours are: Goodbye office hours! Working days can range from 6 a.m. to 10 a.m. (with breaks defined according to French labor laws), every day of the week with two days off. In addition! the dynamic schedule really allows us to be flexible so that you can fully enjoy your free time! (and potentially night service if needed).

Are you the rare pearl?
No need for experience in the hotel sector, it’s the good spirit that counts.

To be successful at citizenM, you need:

Authenticity: you treat everyone like your best friends
Passion: optimism and positivity welcome. You love to surprise and make people smile
Keeping up with the times: you like design and creativity, but also simplify your life with technology
And you will need:

To use your neurons to find a solution to each challenge
To put your heart into it: you want the best for our customers, your colleagues, your community and the planet
Fluent in English and French. Skills in other foreign languages ​​are welcome!
What do you gain?
– You will be part of a truly diverse, international and ambitious team!
– Be part of a culture where feedback is a gift
– Unlimited nights in any city in the world
– Room discount for friends and family
– 35% off food and beverages when you visit other citizenM
– 1 free meal and coffee during your shift
– French and English lessons organized by citizenM
– Choose your monthly bonus – up to 10% of your salary
– 50% of the cost of the Navigo pass
– Mutual insurance covered
– EAP (wellness program)
– Global Opportunities – chances to work in other cities around the world.
– Complete paid training and buddy program
– Sponsorship program – Get 1000 euros if one of your best friends joins us too!

citizenM loves diversity. We are for equal opportunities and study all applications.