Cyber Incident Responder (Located in Palma de Mallorca)

Job Description

OmniAccess is a leading managed service provider of premium connectivity, networking and cyber solutions. From our headquarter in Palma de Mallorca we cater services for superyachts, boutique cruise and research vessels, with a very strong commitment to service quality & availability. As part of our integral end-to end solutions, we design, implement and support onboard IT networks, bandwidth management tools and cyber security services, all aimed at providing our clients with premium digital solutions and the best possible user experience.  

In 2018, OmniAccess joined forces with the Marlink Group. Marlink is a managed service provider and global leader in remote ICT solutions with annual revenues surpassing $800 million and 1,500 employees operating in more than 30 countries.   

Wherever our customers are in the world, we deliver them possibilities to work smarter and to operate more effectively, more safely, more sustainably – without the limitations of technology.   

With our possibility platform, we enable a comprehensive suite of end-to-end managed solutions (Connectivity, Network, Cyber Security, Cloud & IT, IoT & Apps), supported by professional services, unmatched global operations and delivery capabilities and local support teams.  

As a global company with a local focus, we help make tomorrow’s possibilities today’s realities.  

This strategic partnership has enabled us to expand our reach and capabilities, offering our clients an even broader range of innovative digital solutions and unparalleled support.   

At OmniAccess, our vision is bold and clear: to deliver possibilities anywhere, empower innovation everywhere, and shape the future of maritime digital solutions. 

Position Overview:

The Cyber Incident Responder is responsible for detecting, analyzing, and responding to cybersecurity incidents. This role combines technical expertise, analytical thinking, and effective communication to rapidly contain threats, minimize damage, and strengthen the organization’s security posture. The ideal candidate has hands-on experience in incident response, threat analysis, and digital forensics.

Key Responsibilities:

Improving the protection of information assets through the establishment, maintenance, verification and improvement of preventive and reactive controls of information and cyber security in accordance with risk assessment and legislative and regulatory requirements.

Preparedness & Prevention

• Participate in tabletop exercises, simulations, and red/blue team activities.
• Recommend enhancements to security controls based on incident trends.
• Assist in vulnerability and risk assessments to strengthen overall cyber defenses.

Incident Detection & Response

• Monitor security alerts, logs, and threat intelligence feeds to identify potential incidents.
• Triage and classify security events based on severity and impact.
• Lead incident response actions, including containment, eradication, and recovery.
• Coordinate with IT, SOC, and external partners to resolve security incidents efficiently.

Threat Analysis & Investigation

• Conduct deep-dive investigations using SIEM, EDR, and network analysis tools.
• Perform memory, log, malware, and packet analysis when required.
• Identify root cause, attack vectors, and threat actor techniques (MITRE ATT&CK aligned).
• Document artifacts, timelines, and findings in a structured forensics workflow.

Digital Forensics

• Collect, preserve, and analyze digital evidence for internal investigations.
• Support legal, compliance, and HR teams during investigations when required.
• Maintain forensic toolsets, imaging processes, and chain-of-custody procedures.

Reporting & Communication

• Provide clear, actionable incident reports for both technical and executive audiences.
• Communicate incident impact and remediation progress to stakeholders.
• Maintain accurate and detailed incident response documentation.

Minimum requirements

Required Qualifications:

• Bachelor’s degree in Cybersecurity, Computer Science, Information Technology, or equivalent experience.
• 2–5+ years of experience in incident response, SOC analysis, or digital forensics.
• Hands-on experience with SIEM, EDR, IDS/IPS, network security tools, and forensic toolsets.
• Strong understanding of:
  • TCP/IP, networking fundamentals
  • Operating system internals (Windows, Linux, macOS)
  • Malware behaviors and intrusion techniques
  • MITRE ATT&CK framework
• Ability to work under pressure during high-severity incidents.

Preferred Qualifications

• Relevant certifications such as:
  • GCIH, GCIA, GCFA, GREM
  • CEH, CySA+, Security+
  • OSCP, OSDF, or similar
• Experience with cloud platforms (AWS, Azure, GCP).
• Experience working in enterprise SOC environments.

Soft Skills

• Excellent analytical and problem-solving abilities.
• Strong communication and documentation skills.
• Ability to collaborate effectively with cross-functional teams.
• High attention to detail and strong situational awareness.

What we offer:

• Full-time, permanent position with competitive salary.
• Hybrid model: possibility of two days per week of teleworking. 
• Flexible working hours.
• Access to private health insurance from day one.
• Dynamic, multicultural environment with over 30 nationalities.
• Opportunity to work in an innovative company at the forefront of telecom and IT services.
• Professional Development: Access to training, conferences, and resources to enhance skills and knowledge.
• Benefits and perks at OmniAccess’ headoffice:

o Breakfast, high-quality daily lunch at a very low cost, fruit and snacks all day long.  

o Every Thursday you will have a free lunch with your colleagues.   

o Gym and game room at your disposal. 

OmniAccess is an equal opportunity employer determined to build a diverse and inclusive workplace. We are committed to ensuring that all individuals are treated with dignity and respect, and that everyone—regardless of race, ethnicity, gender, gender identity or expression, sexual orientation, age, religion, disability, or any other legally protected status—has fair and equal access to opportunities for growth, development, and success.

We are also dedicated to upholding fairness and objectivity throughout our recruitment process. All hiring decisions are based solely on qualifications, relevant experience, and alignment with the requirements of the role, ensuring a transparent and merit-based selection for every candidate.