hotel day ambassador Paris area

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Job Description

Great things happen when great people join. As a day ambassador, you will be part of a diverse team from all over the world and you will help us put hospitality back in the hospitality industry!

We won’t put you in a box as a ‘receptionist’ or ‘food and beverage’ person. With us, you’ll become a champion multitasker – customer service, receptionist, concierge, barista, mixologist, logistics and more. You will be a citizenM ambassador, free to be yourself to do the best job you can. We believe in making work fun. If you’re having a great experience, so will our guests.

You will be joining one of our four locations in Paris maybe Opera, our fifth hotel, coming soon! (only if you have a great voice, just kidding)

How does a day of an ambassador look like?

Making sure everyone gets a warm welcome as soon as they walk in
Helping guests at the self check-in kiosks (we have no reception desk);
Preparing and serving hot and cold local food;
Brewing delicious coffee or mixing a signature cocktail;
Being a secret concierge to the city, answering guests’ questions about the best places to visit, eat, shop or party;
Maintaining the living room and the  canteen clean, and arranging food displays for the following shift;
Helping our guests with any requests or demands regarding our facilities (you may even get some new tech skills).
Gross Salary: 2050 euros per month

Your typical shift
No typical shift! Goodbye, rigid schedules! Your shifts will vary in length from 6 to 10 hours (with breaks according to local labor laws, of course), and will fall on different days and different hours. We keep things dynamic and flexible, so you enjoy lots of freedom for your other life plans.

Do you have what we’re looking for?

As we said before, you don’t need to come with experience in the hospitality industry, but you do need to come with the right attitude

To be successful at citizenM, you’ll need to have:

A genuine touch: Treat all people as you would treat your best friends;
A passionate attitude: Be optimistic and positive. You like to surprise and make people smile.
A contemporary style: You’re inspired by design and creativity, and love to use technology to simplify your life
And you’ll need to be

A smart thinker: You thrive on turning traditional thinking on its head and want to do things first time right;
Real caring: You want to do the right thing for our guests, your colleagues, community and for the planet;
Fluent in English. Other language abilities are welcome too!
What’s in it for you?

You will be part of a truly diverse, international and ambitious team!
Being part of a culture where feedback is a gift
Unlimited nights at any citizenM around the world
Room discount for you friends and family
35% discount in food and drinks when you visit other citizenM
Meal & coffee free during your shift
French & English language classes arranged by citizenM
Choose your own monthly bonus – up to 10% of your salary
50% of Navigo pass cost covered
Mutual insurance covered
EAP (wellbeing program)
Global opportunities – chances to work in other citizenMs around the world.
Paid full training and buddy program
Referral program – Get 1000 euros if one of your best friends join us too!
Wanna know more?!
Feel free to come to one of our hotels and ask an ambassador!

We are an equal opportunity employer and welcome applications from anyone.