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15 Nov 2018

Full-time SRE Technical Delivery Manager

N26 – Posted by N26 Berlin, Berlin, Germany

Job Description

We are The Mobile Bank.

Our vision is to build a bank the world loves to use.

Technology and design empower everything we do.

N26 is Europe’s first Mobile Bank with a full European banking license. We redesigned the banking experience to be simple, fast and contemporary. Founded in 2013 by Valentin Stalf and Maximilian Tayenthal, N26 has more than 500 employees and more than 1,5 million customers in 18 countries. N26 has raised more than $215 million from renowned investors including Allianz X, Tencent Holdings Limited, Li Ka-Shing’s Horizons Ventures, Peter Thiel’s Valar Ventures, members of the Zalando management board and Earlybird Venture Capital.

The Site Reliability Engineering (SRE) Team at N26 is part of the System Engineering Group (which also includes the Security Team). In their day-to-day work, the SRE Team interact with a variety of stakeholders; most notably, developers from product teams, the N26 Bank entity and TechOps (OfficeIT).

Once here you will

  • Manage planning and reviews sessions and create roadmaps
  • Maintain and refine the backlog
  • Set (weekly) sprint goals
  • Manage and prioritize incoming requests from different stakeholders
  • Define, report and maintain SLAs
  • Take over the overall incident management process
  • Create/refine processes
  • Promote a product-oriented mindset within the SRE Team
  • Cultivate agile values and continuous improvement to ways of working
  • Find creative ways for changing the mindset from reactivity to planning
  • Develop a thorough understanding of technical issues
  • Enable continuous improvement during projects, ensuring learnings are documented and shared with other tech teams
  • Manage stakeholders effectively
  • Continuously improve the cooperation of the SRE Team and development teams
  • Technical background in the field of software engineering/product management
  • Good understanding of microservice architecture and continuous deployment and delivery
  • Deep familiarity with the software development life cycle
  • Solid educational background or practical experience in a similar role is critical
  • Sound knowledge of Agile methodology
  • Excellent project management skills
  • Excellent written and spoken English communication skills
  • Excellent multi-tasking, as we grow fast and changes come up frequently
  • Knowledge of the products we offer and passion for N26
  • Experience managing a portfolio of projects designed to establish process and mitigate fraud, and user risk

Nice-to-haves

  • Experience working with engineering managers, product owners and developers
  • Experience with CI/CD, cloud computing, containerization, orchestration

What we offer

  • Work alongside a CTO who has 15 years of Agile software development experience and a strong commitment to employee empowerment and diversity
  • Create the environment and process that enables highly effective teams to deliver the best that they can
  • Professional Development Budget of 1500 EUR/year
  • 24 days of paid vacation
  • Flexible working hours and a special attention to work-life balance
  • Fixed and fair salary ranges instead of individual negotiation
  • Work in a startup with a growing customer base and an exciting product roadmap
  • A friendly team of colleagues of diverse nationalities, life experiences and family statuses
  • High degree of autonomy in a strong collaborative environment
  • A company committed to championing diversity and inclusion, and supporting colleagues regardless of race, gender, gender identity, sexual orientation, age, disability, ethnic or national origin
  • A wide range of employee benefits including a premium bank account, sports clubs and German courses
  • The ability to take part in our Get Stuff Done Days

Sound good? Send us your application online, and we’ll get back to you soon.

How to Apply

Please apply directly to our site: https://n26.com/en/careers/positions/1416622

Job Types: Full-time.

Job expires in 150 days.

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