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8 Nov 2018

Full-time Solutions Consultant

AppNexus – Posted by AppNexus Berlin, Berlin, Germany

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Job Description

The Solutions Consultant is responsible for supporting and providing high impact guidance to our customers, especially on advanced features of our platform. This role has three primary responsibilities: (1) partner with the account team to develop a clear understanding of customer business objectives and align strategies to help them achieve their objectives (2) leverage internal connections to bring the most impactful solutions to existing concerns in the client business; and (3) align and discuss opportunities with Account Managers to provide valuable insights by linking market and customer business perspectives.

About the team:

Global Services is a diverse group of problem solvers with boundless technical curiosity. Together, we build trusted client partnerships that produce mutual wins through spirited collaboration, intrinsic empathy, and a readiness to challenge the status quo. We look for people who are consultative, analytical, technically minded, and passionate about helping others. Our team implements and supports customers on the AppNexus platform, obsesses about making them massively successful, and strategizes to help them achieve their goals. Real-time advertising can fundamentally transform our clients’ businesses, and we bring it to life for them.

About the job:

Become an Appnexus platform and digital marketing expert
Deeply understand the customer’s business to understand how to best leverage the possibilities offered by the AppNexus platform
Systematically design, implement, and document effective solutions while identifying and analyzing opportunities for improvement
Troubleshoot techniques to quickly provide guidance towards solutions of issues that impacts client business
Build a world class company through sharing knowledge with Services team members and thoughtfully identify and design efficient and scalable campaign set-up, delivery and optimization work streams

About your skills and experience:

Outstanding ability to solve problems in an independent and data-driven manner while working in an extremely fast-paced, demanding start-up environment
Ability to establish and maintain effective working relationships with colleagues and clients
Excellent time management, written and verbal communication skills
Proficiency with data analysis and manipulation in Excel
Demonstrable passion for learning new technologies including digital media buying, MySQL, APIs or Python
Fluency in English required

More about you:

You are passionate about a culture of learning and teaching. You love challenging yourself to constantly improve, and sharing your knowledge to empower others
You like to take risks when looking for novel solutions to complex problems. If faced with roadblocks, you continue to reach higher to make greatness happen
You care about solving big, systemic problems. You look beyond the surface to understand root causes so that you can build long-term solutions for the whole ecosystem
You believe in not only serving customers, but also empowering them by providing knowledge and tools

AppNexus is proud to offer equal opportunity in all aspects of employment. We strive to foster a diverse, inclusive and engaging work environment. We welcome applications from all candidates and look forward to receiving yours! Our diversity in action:

Partnering with Path Forward to offer returnships to help caregivers reenter the workforce
Sharing feedback openly through roundtable discussions on how to make progress on our Diversity & Inclusion goals
Galvanizing diversity and inclusion through our affinity groups (including OutNexus, AppNexus Women’s Network, AppNexus Latino Alliance and BlackNexus to name just a few!)
Partnering with Fairygodboss to support our commitment to women’s advancement in tech

How to Apply

https://www.appnexus.com/careers/open-roles-intl?rpid=u__JfmBp4Qg This position is for Hamburg or Berlin

Job Categories: Management. Job Types: Full-time.

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