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19 Sep 2018

Full-timeSenior Microsoft Licensing Specialist

Ergo – Posted by Ergo Dublin, County Dublin, Ireland

Job Description

With a new business strategy leading our future development, we are excited to be recruiting some fresh talent to help build our business. As a strategic partners, Ergo is one of Microsoft’s top Licensing Solution Providers, and we are accredited globally to the highest level.

This role involves the provision of in-depth pre-sales ownership in the positioning and enablement of licensing procurement through the sales cycle. You will act as an advisory representative, providing impartial advice as a trusted advisor to end-customers and internal salespeople. You will be able to present the Ergo Microsoft vision and strategy coherently and consistently to a procurement, technical and business audience.


Support new business opportunities, and help build and qualify opportunity pipeline.
Actively promote the core vendors in the Ergo portfolio internally in conjunction with Microsoft.
Understand the customer’s requirements through the entire sales cycle, working with the appropriate business units to support the implementation of a solution, e.g. Technical Services.
Maintain product/solutions expertise of market trends in aligned technologies, including detailed understanding of competition.
Visit customers and host workshops, e.g. EA Welcome Workshops.
Engage with appropriate internal resources and management to ensure solution meets customer needs.
Develop and maintain expertise in Microsoft solutions and the wider portfolio from a sales perspective.
Provide specialist knowledge during any focus sales and marketing campaigns/events to advise on appropriate licensing models and solutions and assist with commercials. Claim SPIFF to support campaigns wherever possible.
Be the point of contact for Microsoft-related customer enquiries and queries, and readily resolve these to enhance customer satisfaction.
Identify, plan, prepare, and negotiate any annuity and transactional business. Support Account Managers in doing the same.
Provide T-36 deliverables between renewal periods, e.g. QBRs etc., working to develop, build, and strengthen long-term relationships with customers. Support Account Managers in doing the same.
Ensure good collaboration & communication with Microsoft staff on all renewals and new opportunities, including negotiation tactics. Attend QBRs and maintain good relationships with the Microsoft Partner Sales team.
Assist with sales documentation and methodology to enable the sales process and information.
Maintain accurate forecast, updated continuously and in line with expected profit.
Identify and organise readiness training for Sales.
Manage deal registration for Microsoft business.
Hands-on approach from level 100 through to level 500 tasks and related duties.
Collaborate with and support the Public Sector-equivalent specialist when need be as the Microsoft-dedicated members of the Specialists & Vendor Alliances team.
Desired Skills:

Excellent all-round knowledge of commercials, and experience of interacting with sales and marketing departments.
5 years’ experience in a similar LSP/services environment
Strong time management skills and outstanding communication skills.
Committed to continuing professional development
Education & Experience:

Microsoft Certified Professional – Volume Licensing
General/other sales competency certifications would be beneficial.

How to Apply


Job Categories: Development. Job Types: Full-time.


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