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1 May 2017

Full-timeNetwork Engineer at WeWork London

WeWork – Posted by weworkmoorgate London, England, United Kingdom

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Job Description

About the Role

The Network Engineer will be responsible for aiding the IT Infrastructure group with development and installation of technical solutions for any network need that may arise. The ideal candidate will be analyzing, designing, installing, configuring, maintaining and repairing the network infrastructure and application components. This position reports to the Principal IT Engineer.

The ideal candidate will be primarily responsible for ensuring the proper day-to-day operations of WeWork’s network and VOIP telephony systems. The following highlights the daily responsibilities and experience required to be considered for the position:

Responsibilities

Field incoming help requests from end users via both telephone and e-mail in a courteous manner
Monitors Help Desk Network Queue and resolves open tickets
Maintain a thorough understanding of Local Area Networking
Maintain a thorough understanding of DNS, Security, IP Routing, HTTP, VPN, Email Routing, etc.
Maintain Juniper MX/SRX routers, VPN, and Security appliances for access to vital business applications
Troubleshooting malfunctions of network hardware, telephones and security systems to resolve operational issues and restore services
Establishes network by evaluating network performance issues including availability, utilization, throughput, goodput, and latency; planning and executing the selection, installation, configuration, and testing of equipment; defining network policies and procedures
Maintains network performance by performing network monitoring and analysis, and performance tuning; troubleshooting network problems; escalating problems to vendor
Secures network by developing network access, monitoring, control, and evaluation; maintaining documentation
Upgrades network by conferring with vendors; developing, testing, evaluating, and installing enhancements
Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations
Protects organization’s value by keeping information confidential
Accomplishes organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments
Works closely with IT leaders and Network Engineers learning the IT Infrastructure
Provides networking technical support for wework field operations.
Sets up test environments to test new networking ideas or projects to improve our current Infrastructure

Qualifications

Technical, analytical and interpersonal skills required
Abstract thinking and the ability to work independently when required
5+ year experience with Juniper Routers and Switches
5+ years experience with Cisco Routers and Switches
Knowledge of Cloud based VoIP environments and support
Networking and troubleshooting skills on both Windows and Mac Operating Systems
Experience with Windows 2003/2008 Servers
Experience with Network Performance Tuning, LAN Knowledge, Network Design and Implementation
Experience with Data Center Infrastructure environments
Required Experience

Bachelor’s degree in Computer Science, Information Systems or equivalent experience is required
5 years corporate experience in technical support
Hands on Juniper/Cisco Networking and troubleshooting experience required
Ability to manage multiple, often competing, priorities and tasks and follow through to completion on strict deadlines
Excellent written and verbal skills
Friendly presence and helpful attitude; good interpersonal skills
Ability to work overtime as needed during site build outs or major outages
Knowledge of Juniper and Cisco networking fundamentals including routing, TCP/IP, DNS & DHCP

How to Apply

WeWork is the platform for creators, providing more than tens of thousands of members around the world with space, community and services that enable them to do what they love and create their life's work. Our mission is to create a world where people work to make a life, not just a living, and our own team members are central to that goal.https://boards.greenhouse.io/wework/jobs/562376?gh_jid=562376#.WQc4iFV97rc

Job Categories: Programming. Job Types: Full-time.

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